We are committed to quick, courteous communication with every member, or every person who contacts us.
We do our best to answer every email within 24 hours – most times it will be much faster.
Please be as clear as possible in your communication with us so we can help you as quickly as possible.
(Overkill in your message is better than not enough information!)
To contact Customer Service, please send an email to customersupport@ultimatelifecompany.com.
Our Live Chat hours are from 8 AM - 4 PM Pacific time, Monday through Friday. If the chat is offline during these hours, our operators are on a break or attending a meeting. They will be back shortly.
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